FREE INTERNATIONAL SHIPPING ON MINIMUN ORDERS OF ONLY $75! PR & USA MINIMUM ORDERS OF ONLY $45!
FREE INTERNATIONAL SHIPPING ON MINIMUN ORDERS OF ONLY $75! PR & USA MINIMUM ORDERS OF ONLY $45!
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Refund Policy

RETURNS, REFUNDS & EXCHANGE POLICY

We do not accept returns or exchange purchases. At this time we don't do refunds, only store credit.

POLICY FOR DAMAGED OR MANUFACTURED DEFECTED PRODUCTS

All products leaving our facilities are thoroughly vetted. We strive so you may have a positive shopping experience. If you receive a damaged product, in its original packaging, you must write us an email immediately to help@itsbelcosmetics.com. Emails received after 5 days from which the order was received, will not be considered for the purposes of this policy.

The email should include the following information:

  1. Name of person who made the order.
  2. Mailing address, email and phone number of the person who is making the request. Return.
  3. Order number.
  4. Date when order was received.
  5. Part number.
  6. Description of the product.
  7. 2 Photos of reason for store credit.

 

Damages covered by this policy, are not those that could have been suffered during shipping. Please read our Shipping Policy.

 

The damages covered are those of manufacture only and the product must be without use, or any other alteration that is not exclusively a manufacturing damage.

Defects or manufacturing damages will be evaluated by our team and the decision of approval for store credit or replacement, will be at our sole discretion.